- Try to reach him/her by all available means.
- Check that he/she is not staying with friends/parents
- Contact his/her school teacher
- Write down the information I receive and who gives it to me.
- Contact the police by calling 117 or going to the nearest police station.
- Call the 116 000 hotline
Why contact the police?
- THE POLICE ARE HERE TO HELP YOU, DON'T FEAR TO CALL THEM AS MUCH AS YOU NEED TO
- As soon as it is registered, the missing persons report is forwarded to all Swiss cantonal police forces through the Confederation's computerised search system.
- The police conduct a risk analysis to determine if your child is in imminent danger. Share all the information you have; every detail counts.
- We recommend that you report your child missing so that he or she can be found as soon as possible. In the event of a disappearance, the first few hours and days are decisive.
Missing persons reports
- In the case of a minor, there is no set waiting time for reporting a disappearance.
- A police officer has a duty to take your statement. You must have your identity papers with you.
- Prepare one or two recent photos of your child.
- Bring the summary of his/her schedule and address book if you have them.
- Ask the agent who receives you to identify himself/herself.
- Ask the police officer who will be in charge of the case to call you back.
- Contact us on 116 000 for immediate assistance.
- Continue the search by contacting the parents of friends and the extended family.
- Go to the places your child likes to go without putting your own safety at risk.
- Re-inspect your home and its surroundings.
- Please contact us on 116 000 so that we can assist you in your research. You don't have to face this ordeal alone.
- Take care of yourself. When you suffer a shock, many physical and psychological consequences can occur (sleep disorders, loss of appetite, isolation, etc.).
- Call on your family, your doctor and/or us. Missing Children Switzerland is there to talk, listen and advise you on the steps to take, 24/7 all year round.
- During this ordeal, it is important to remain polite and courteous.